Returns Policy

Last updated May 13, 2025

1. Our Promise

At Bestsports247 we want you to love every order, but we understand that returns can sometimes be necessary. We’ll make the process fast and worry-free—especially if your item arrives damaged or defective.

2. Return Window & Eligibility

Item Type Return Window Condition Requirements
Full-price items 180 days from delivery Unworn, unwashed, tags attached, in original packaging, with proof of purchase
Sale/clearance items Final sale Not eligible for return or exchange
Customized items (name/number, bespoke graphics) Case-by-case Only if the product is damaged/defective or the customization differs from the approved design

We cannot accept returns caused by customer input errors (e.g., typos, incorrect sizes, low-resolution images). Please review your order carefully before checkout.

3. Return Shipping Cost

Return cost: $0.00 – we cover all shipping fees for items that are damaged, defective, or otherwise approved for return.

4. How to Start a Return

  1. Contact us within 180 days of delivery:

  2. In your message include:

    • Name on the order

    • Order number

    • Detailed description of the issue

    • Clear photos of the product problem

    • Whether you prefer a replacement or a refund

  3. Our support team will reply within one business day with approval instructions and a prepaid return label (if applicable).

5. Preparing & Shipping Your Return

  1. Pack the item securely in its original packaging, along with a printout of your purchase confirmation e-mail.

  2. Attach the prepaid label (or ship via your local courier if instructed otherwise).

  3. E-mail the tracking number to [email protected] so we can monitor transit.

  4. Wait for confirmation—we’ll notify you as soon as the parcel is received and inspected.

6. Refunds & Replacements

  • Refunds (to your original payment method) are issued within 3–5 business days after we approve the return. Bank processing times may vary.

  • Replacements ship free of charge once your return is approved. You’ll receive a new tracking link by e-mail.

  • If the return is denied (item not in original condition or outside the 180-day window), we’ll contact you with next steps.

7. Need Help?

Customer happiness is our priority. Reach us Monday – Friday, 9:00 AM – 6:30 PM ET:

We’re here to answer any questions and ensure your Bestsports247 experience is nothing short of excellent.